Shifa Online Consultation
Experience convenient, secure, and high-quality healthcare from the comfort of your home. Shifa’s Online Consultation service connects you with expert healthcare professionals, ensuring you get the care you need, wherever you are. Your health journey just became more accessible, flexible, and personalized.
Personalised Care Anytime, Anywhere
Why Choose Shifa Online Consultations?
Our online consultation platform allows you to book appointments, consult with specialists, and receive medical advice—all from the convenience of your home. Whether you need a quick follow-up or a detailed diagnosis, our certified practitioners are here to support you.
Key Features:
- Easy Booking Process: Schedule your consultation in just a few clicks. Choose a time that suits you and avoid long wait times.
- Expert Practitioners: Connect with experienced doctors across various specialties.
- Secure & Private: Your consultations are fully encrypted, ensuring your health information remains confidential.
- Flexible Options: Available on mobile, making healthcare accessible whenever you need it.
- Seamless Payment: Integrated payment options for a smooth, hassle-free experience.
How It Works:
- Download the Shifa app: Available for Android and iOs devices.
- Choose Your Practitioner: Browse through specialists or select by consultation type.
- Book and Pay: Secure your appointment and complete the payment.
- Consult with Confidence: Attend your session via video call and receive personalised care and recommendations.
Your Health, Your Schedule
Online consultations save time, reduce travel, and offer a flexible alternative to traditional visits. Perfect for busy professionals, families, and those living in remote areas, Shifa ensures that quality care is always within reach.
Get Started Today!
Book your online consultation now and take the first step towards convenient, expert healthcare.
Download our app
for any devices
App Store
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Any questions? Check out the FAQ
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Online consultation, or telemedicine, is a way for you to talk to a doctor without needing to go to the clinic or hospital. Instead, you connect with a doctor over your phone or computer using an app like Shifa. This means you can get medical advice, have your symptoms checked, and even get a prescription from the comfort of your home.
Using Shifa’s online consultation is simple. You download the Shifa app on your phone, create an account, and then you can choose a doctor or a specialty. Once you select a doctor, you can book a time for your consultation, and when it’s time, you’ll have a video or audio call with the doctor, who will guide you through your concerns.
There are many benefits:\n\n - Convenience: You can talk to a doctor from home without traveling or waiting in long lines.\n - Time-saving: You save time on travel and waiting, especially if you have a busy schedule.\n - Safe and Private: You avoid exposure to other patients in clinics, keeping you and your family safe.\n - Available Anytime: You can access doctors even during weekends or after hours, helping you get advice whenever you need it.
Yes, for many common health issues, online consultation is just as effective. Doctors can evaluate your condition through video calls and give you appropriate advice or treatment.
If you experience technical issues, don’t hesitate to contact Shifa’s customer support. They are available to help you resolve any problems so you can continue your consultation without interruption.
Yes, doctors can provide prescriptions during your online consultation if they determine that you need medication. You can receive your prescription electronically and fill it at your preferred pharmacy.
Absolutely. Shifa prioritizes your privacy and uses secure systems to protect your health information. Your consultations and records are confidential.
Payment methods will be clearly explained in the app. You can typically pay using a credit card or other secure payment methods integrated into the Shifa app.
If you forget your password, you can reset it through the Shifa app. Just click on 'Forgot Password?' on the login page, and follow the instructions sent to your email.
Yes, you can change your appointment by going to your bookings in the app and selecting the option to reschedule. Make sure to do this before the scheduled time.
If the doctor is late, you can contact Shifa’s customer support for assistance. We strive to ensure all appointments run on time and appreciate your understanding.
It’s a good idea to have any relevant medical information ready, such as your medical history, a list of medications you’re currently taking, and any questions you have for the doctor.
Yes, Shifa offers consultations with a range of specialists across various fields. You can select the specialty you need when booking your appointment.
Yes, many of our doctors are multilingual. You can select a doctor based on the language they speak when booking your consultation.
You can provide feedback through the app after your consultation. We appreciate your input as it helps us improve our services.
If your doctor believes that you need an in-person visit, they will provide you with a referral and suggest a clinic or hospital for further evaluation.
Yes, you can schedule follow-up consultations through the app, just like your initial appointment.
If the doctor recommends additional tests or referrals, they will guide you on the next steps and provide the necessary information for follow-up.
Yes, each consultation typically lasts around 15 to 30 minutes, depending on the nature of your concerns and the doctor's assessment.
You can contact Shifa’s customer support through the app or visit our website for more information on how to reach us.
If you miss your appointment, you can reschedule it through the app. Please inform customer support if you cannot attend so they can assist you.